Use Cases

Product Roadmap Planning

Plan with evidence, not hunches. Use VocBase to inform every roadmap decision with real customer data.

Churn Prevention

Spot and stop churn before it starts. VocBase helps you keep a finger on the pulse of customer happiness by centralizing all feedback and support signals.

Feature Validation

Validate ideas with your customer’s voice. Have a new feature in mind? VocBase lets you test and validate it by tapping into real user input.

Customer Health Monitoring

Monitor customer sentiment and health trends. VocBase isn’t just about feature requests – it’s an early warning system for customer satisfaction.

Team Alignment

Align every team around the customer. When everyone has access to the same customer insights, silos disappear.